Durham Ambitious Business Startups (DABS) website
1. Who we are and what we do
Business Durham engages with the business community across County Durham and also manages a range of externally funded business support schemes, including Durham Ambitious Business Start-ups (DABS). DABS is an ERDF funded scheme delivered by TEDCO, UMi Commercial Ltd and Candle Learning Ltd, on behalf of Business Durham.
For more information, see www.businessdurham.co.uk.
2. What type of personal information do we collect and how do we collect it?
We collect the following types of personal data:
We collect the above personal information from you in the following ways:
3. What is our power to obtain and use the personal data?
When we collect and use your personal information we rely on the following lawful basis:
4. What is your personal information used for?
We use your information to enable us to run our business and manage our relationship with you effectively, lawfully and appropriately. We collect information for the following reasons:
To deliver business support services to you
The information we collect is necessary for us to deliver the business support services that you have registered for. We will check your eligibility and if applicable provide support and advice to your business.
As a government funded service, we also need to collect and monitor some baseline and impact data about your business and retain details for audit purposes.
To pursue our legitimate business interests
We will also use your information to:
You can contact us at any time if you want to be removed from our marketing lists, and in certain circumstances you may also be able to object to our other legitimate uses.
5. How do we keep your personal information secure?
The security of your personal information is important to us. This is why we follow a range of security policies and procedures to control and safeguard access to and use of your personal information. DABS programme sub-contractors (TEDCO Business Support Ltd, UMI Commercial Ltd and Candle Learning Ltd) will only use your information for the purposes of administering this programme. Individual privacy policies are:
TEDCO Business Support LTD – https://www.tedco.org/privacy-policy/
UMi Commercial LTD – www.weareumi.co.uk/about-us/privacy-policy
Candle Learning LTD – https://www.candle.digital/privacy-policy/
We may disclose your information to the following types of organisations:
6. How long will we keep your personal information?
After we deliver a service to you, we have to keep your information as a business record of what was delivered. The type service will determine how long we have to keep it. Our corporate retention guidelines show how long we keep it for different services However, TEDCO Business Support Ltd, UMI Commercial Ltd and Candle Learning Ltd will keep your personal information for as long as it useful for delivering the DABS programme. Business Durham will need to keep your information in storage (from the DABS programme) until December 2033 as part of the ERDF guidelines.
7. Is your personal information processed overseas?
We do not you send personal information outside the EU to be processed.
8. Marketing (if applicable)
We will only contact you with further information if you have given your explicit written consent when you submit the website form. Any communication sent after that point will include a link to withdraw consent. Your information will not be sold onto any other parties and will only be used by the DABS programme sub-contractors (TEDCO, UMi Commercial Ltd, and Candle Learning Ltd) to notify you with information relating to the DABS project.
9. What are your information rights?
Your Information Rights are set out in the law. Subject to some legal exceptions, you have the right:
If you wish to exercise your information rights, please contact the Data Protection Officer at [email protected] or alternatively write to:
143-148 Floor 4
Durham County Council
You also have the right to request a copy of the personal information council holds about you.
To learn more about these rights please see the Information Commissioner’s Office website.
If something goes wrong with your personal information, or you have questions about how we use it, please contact the Data Protection Officer at [email protected]
If we have not been able to deal with your complaint, you can also contact: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone: 0303 123 1113 (local rate) or 01625 545 745 Fax: 01625 524 510